FAQ & Site Info
Yes. We ship worldwide. Orders are shipped by USPS International or DHL Express whichever is cheaper for you. Both services deliver within 6-10 business days.
Yes, We accept returns for the following items and conditions: 1. If you received an item not as described or a wrong item. 2. If the item you received is not working or defective. 3. Please email me to get an RMA. An RMA is required before any item can be returned. We need an RMA to track your return and also to keep log of the issue with your item. 4. Shipping fee for return is not covered and shall be paid by the customer. 5. A replacement will be sent upon receipt of a returned item. Credit is issued only if a replacement of the same item bought is not in stock. No refunds are given for buyer remorse. 6. We offer store credit or replacement - buyers choice for returned items.
Yes, We can do that. Contact me before placing an order if you plan on making a quantity order. I am always open to offering discounts ONLY if you are buying more than 1 piece of the same item. Thank you.
Our warehouse is located in the heart of Van Nuys, California. All items listed are in stock and can ship same day or by next business day.
Yes we do. Please send us an email and mention that "you want to buy wholesale". Please mention the item or items you want to order and we will send you our wholesale offer.
We are authorized distributors and resellers of the products that we post for sale. We are a registered business and follow business laws. We are direct importers, and distributors and we offer wholesale direct prices at the lowest possible prices we can. We set a minimum margin only for all products. We ship all items within 1-2 business days and we offer warranty, return and exchange for orders that have any issue. We are able to offer discount for volume orders. Email us for any questions you have regarding our store, our products or anything about our postings. We try to respond back as soon as possible.
We accept Paypal payments. Visa, Mastercard, American Express and Discover credit and debit cards are also accepted and processed through paypal. You don't need to have a Paypal account to make a payment by credit or debit card.
All our products include manufacturer/factory warranty. 1. Brand new items normally carry 1 year (or longer) manufacturer warranty. 2. Refurbished products are all factory refurbished and carry 90 day manufacturer warranty. 3. Extended warranty or extra warranty can be purchased from squaretrade.com - we are not affiliated nor do we earn anything from referring you to their site. It is just for your information. 4. All warranties are for US only. Some manufacturers who sell the same product to multiple countries also cover warranty for their products sold in those countries.
Credit card and debit card is processed via paypal's website. Please note that you don't need to sign-up for a paypal account nor do you need a paypal account to pay by credit/debit card. During checkout, click on Paypal Checkout. It will bring you to PayPal's website. At the bottom of the page shows the option to pay by credit or debit card. Please click on that link to make your payment. Thank you and email me if you have other questions.